Account Overview
Enterprise account — active
Products Active
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Configure in Integrations
Open Contracts
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See Contracts tab
Account Status
Active
In good standing
Recent Activity
Enterprise portal launched
Your enterprise account is now live with document management, contract access, and dedicated support.
Apr 13, 2026
Welcome to Silicate Labs Enterprise
Account provisioned. Your dedicated account manager will be in touch within 24 hours.
Account setup
Platform Updates
Updates relevant to your products and integrations
FRIS v2.1 — 40% throughput improvement
Node clustering deployed. Your FRIS integration will see improved data federation performance automatically.
Apr 10, 2026
AWS ap-south-1 (Mumbai) fully provisioned
South Asia regional routing now active. If your users are in the subcontinent, latency will improve.
Apr 3, 2026
Security patch — JWT token expiry updated
Token expiry window adjusted to 24h. Re-authentication may be required for long sessions.
Mar 22, 2026
Contracts
Active and pending agreements with Silicate Labs. Confidential.
DocumentTypeStatusAction
📄Master Service Agreement
PDF
Signed
📄Data Processing Agreement
PDF
Signed
📄Renewal Agreement 2026
PDF
Pending
Shared Files
Documents, assets, and data shared with your account by Silicate Labs
FileTypeSharedAction
📊Onboarding Guide
PDF
Apr 2026
🔧API Integration Docs
PDF
Apr 2026
📋Product Configuration Guide
PDF
Apr 2026
SLAs & Terms
Service level agreements and terms of service
DocumentTypeDateAction
✅Service Level Agreement
PDF
2025
🔒Privacy Policy
Link
2025
📋Enterprise Terms of Service
PDF
2025
Subscription
Your current plan and active products
Enterprise Plan
Custom pricing — contact your account manager
Billing cycleAnnual
Data residencyConfigured on setup
Support tierPriority — 4hr SLA
Support
Dedicated enterprise support — 4 hour response SLA
Submit a Request
For urgent issues or direct communication with your account manager:
enterprise@silicatelabs.io
Live chat integration coming soon via 1Chat
Integrations
Active Silicate Labs products connected to your account
ProductStatusRegionAction
🧠FRIS
Not connected
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📊ScalerIQ
Not connected
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💬1Chat
Not connected
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